To return an item please fill out this form completely.
Merchandise may be returned for store credit or exchanged within 14 days of receipt, and must be returned in new condition in the original packaging. To expedite this service, please include a copy of your invoice or packing slip.
All merchandise is considered FINAL for SALE or MONOGRAMMED merchandise. Credit can be given for items purchased at full price 7 days prior to a sale. PLEASE NOTE THAT NO RETURNS/EXCHANGES WILL BE ACCEPTED WITHOUT COMPLETION OF THE RETURN REQUEST FORM. Upon approval customer service will provide the return address- NO packages will be accepted at either the FL or NY locations. Please contact customerservice@mellym.com should you have any questions or concerns.
Please note this policy pertains to merchandise purchased on mellym.com or at a trunk show where Melly M has their own booth. Please note individual store policies prior to purchasing. Thank you for your understanding.